For freight forwarders
Junior forwarding staff, trained and assessed before you meet them
Tuyển nhân viên chứng từ, operations và forwarder mới ra trường: đã được Cargonomics đào tạo và đánh giá.
Cargonomics places vetted junior staff with freight forwarders in Vietnam: graduates we have trained and assessed ourselves, so you fill documentation, operations and customer service desks at entry level with less of the usual first-hire risk.
Backed by a network of 1,000+ industry professionals.
Desks we assess for
3Bills of lading, commercial invoices, customs declarations and certificates of origin are taught in class, and accuracy on them is scored in every exercise.
We follow a real shipment from factory to final customer in the classroom, then see the same flow at a working port on the program's port day.
Communication is assessed in every group exercise, and the training is conducted in English.
Every desk here maps to work we assess in the program. You interview two or three, not fifty.
What you get
Forwarding staff who can read a shipment file on day one
A forwarder's junior hire is judged on the file: is the booking right, do the documents match, did the customer hear about the delay before they asked. We train graduates on that file before you meet them, assess how they handle it, and introduce you only to the ones who handled it well.
You interview two or three graduates for your documentation, operations or customer service desk, with our notes on how each one worked through the program.
They already speak the forwarder's shorthand: BL and AWB, FCL and LCL, CY and CFS, and the Incoterms that decide who books and who pays.
Your seniors spend the first weeks teaching your systems and your customers, not what a house bill of lading is.
The desks freight forwarders hire for
The three forwarding desks our graduates are trained for
You hire for the desks that keep a shipment file moving: documentation, operations, and the customer updates in between. Those are the desks our program is built around, so the graduates you meet have already been trained on this work and watched doing it.
Documentation executive. Bills of lading, commercial invoices, customs declarations and certificates of origin are taught in class, and accuracy on them is scored in every exercise.
Operations executive. We follow a real shipment from factory to final customer in the classroom, then see the same flow at a working port on the program's port day.
Customer service executive. Communication is assessed in every group exercise, and the training is conducted in English.
The program behind the shortlist
What every candidate has completed before you meet them
| Format | 4 Days Intensive: 3 Classroom Days + 1 Port Visit |
|---|---|
| Classroom hours | 2:00 PM to 5:00 PM on each classroom day |
| Cohort | 20-30 graduates, each assessed individually |
| Language | English. Communication in English is part of the assessment. |
| Instructors | 50+ years of combined senior experience in global shipping and logistics |
| Modules | Why global trade exists and Vietnam's export economy; who does what in the logistics ecosystem; Incoterms (EXW, FOB, CIF) and shipping vocabulary (BL, AWB, FCL and LCL, CY and CFS); transport modes and a real shipment followed from factory to final customer; cargo categories and container types; documentation (commercial invoices, bills of lading, customs declarations, certificates of origin); payments, letters of credit and freight pricing; interview preparation and placement readiness |
| Assessed on | Participation, communication, learning ability, problem solving, attitude and overall potential, in every session and on the port day |
| Port visit | A full day at a working port facility to close the program |
Why hire this way
Three ways a forwarder fills a junior desk
Option 1
Post on a job board
- Stacks of CVs from people who have never seen a bill of lading
- No way to tell who will keep a file accurate under pressure
- Your seniors teach Incoterms and FCL versus LCL from scratch
- Quick to post the opening
Option 2
Use a recruitment agency
- Someone else reads the CVs
- Candidates judged on one interview, not on handling a shipment
- No forwarding training behind the shortlist
- The agency is paid whether or not the hire suits a forwarder
Option 3
Cargonomics talent pipeline
- Trained on forwarding documents and shipping terms before you meet them
- Observed on accuracy and communication across the whole program
- Assessment notes on each graduate shared with your hiring manager
- A shortlist of two or three for each forwarding desk
How it works
From our classroom to your forwarding desk
- 1SourcingGraduates who chose a career in forwarding and logistics
- 2Training4 days on documents, Incoterms and a real shipment, plus a day at the port
- 3VettingDocumentation accuracy and communication scored in every exercise
- 4MatchingShortlisted against your documentation, operations or customer service opening
- 5PlacementYou interview two or three, then train them on your systems
Before you write
When a forwarder should look elsewhere
Not the right fit if you need staff with prior forwarding experience, a sales manager, or a role outside Vietnam. The program prepares final-year students and fresh graduates for entry-level desks, and it runs in Ho Chi Minh City.
Questions employers ask
Questions forwarders ask before hiring a graduate
Do the candidates have freight forwarding experience?
No. They are final-year students and fresh graduates. What they bring is the program: the shipping vocabulary a forwarder uses every day (BL, AWB, FCL and LCL, CY and CFS), Incoterms such as EXW, FOB and CIF, the documents behind clearance and payment, and a full day at a working port. We assess each one throughout, so you see how they work before you interview them.
Which forwarding desks can we hire for?
Documentation, operations and customer service at entry level. Junior sales and commercial roles are possible where a candidate's assessment supports it. We do not place experienced or senior staff.
Do the graduates cover both sea freight and air freight?
Yes, at entry level. The program covers ocean, air, courier and inland transport, when each mode is used, and the documents that go with them, including the bill of lading for sea freight and the air waybill for air freight.
Will a graduate understand letters of credit and how documents link to payment?
They understand the basics. Payments, letters of credit and how money moves between buyer, seller, bank and carrier are a full classroom session, together with why a document error can hold up both clearance and payment. Your team still teaches your own procedures.
Can a forwarder outside Ho Chi Minh City hire from the program?
Yes, if the role suits the candidate. The program runs in Ho Chi Minh City and candidates are based there or willing to travel there, so tell us where the desk is and we will check the shortlist against it.
Next step
Meet the graduates for your forwarding desk
If you are interested in our services, I would be pleased to arrange a meeting at your convenient time.
Anthony Tay, Co-Founder, Cargonomics
Tell us which forwarding desk is open and we will come back with the graduates who fit it and our notes on each one. Reply to the email from Anthony Tay that brought you here, or use the buttons below.
Or we come to you: Anthony Tay and the team meet employers at their offices across Ho Chi Minh City and the industrial belt.
